S.D. Taylor Limited (in Administration) trading as Loans at Home (‘LAH’) is no longer accepting loan applications for new or existing customers.

For customers that require support for payments, please visit https://www.loansathome.co.uk/get-in-touch/ or email customerservice@loansathome.co.uk.

We will do our best to respond to your query as soon as we can or please contact the Customer Relationship Centre on 0800 011 4490. Please note we are expecting increased volume of calls at this time.

Important information if you have an existing loan
Your loan should be repaid as agreed when you took it out. The existing terms and conditions entered into continue to apply. Failure to pay may impact your credit rating.

We will continue to collect your repayments as normal. Customers who typically would pay via home visits by field agents are encouraged to continue to do so, however a number of quick and easy remote pay options are available including the LAH app, please visit our website https://www.loansathome.co.uk/existing-customers/ or call the Customer Relationship Centre on 0800 011 4490 who can assist you in paying remotely.

Customer Safety/fraud
If you receive any requests to make payment to any other bank accounts, please do not make any payment to the alternative account(s) and instead inform our Customer Relationship Centre immediately on 0800 011 4490.

For more information visit the FAQs at https://www.loansathome.co.uk/customer-frequently-asked-questions/

Please remember, never give personal information or account details to anyone who contacts you unexpectedly. We will never ask for your bank details.